Frequently asked questions

Everything you need to know about Lyara CRM and how our AI-powered email automation works for your sales team.

Getting Started

How is Lyara different from traditional CRMs?
The fundamental difference: AI helps eliminate manual data entry. Traditional CRMs fail because 72% of sales reps spend up to 60 minutes daily on manual data entry. Studies show that 75% of teams abandon their CRM within weeks because updating deals becomes a "second job." Lyara solves this with AI that automatically reads your emails and extracts everything - deal amounts, company names, contact details, summaries. Receive a response? Forward it and let AI handle it. Your CRM builds itself while you focus on selling.
How quickly can we implement Lyara?
10 minutes to first deal. Here's the process: Minute 1-3: Create account and workspace Minute 4-6: Connect your email (Gmail/Outlook sync) Minute 7-10: Forward first sales email Result: AI automatically creates deal, contact, and company records No IT department needed. No syntax to learn. No disruption to current workflow.
What if our team isn't technically skilled?
If you can forward emails, you can use Lyara. Our AI does all the technical work: • Reads and understands email content automatically • Extracts deal information without any input from you • Creates proper contact and company records • Updates existing deals with new information Literally zero learning curve. Forward emails, get organized deals. No training, no syntax, no complexity.

Features & Functionality

How does the AI email extraction actually work?
Intelligent AI that reads like your assistant: • Automatic deal detection: AI reads forwarded emails and identifies potential deals • Smart data extraction: Automatically pulls company names, contact details, deal amounts, and next steps • Context understanding: Recognizes what main objective the email is trying to achieve. • Relationship mapping: Creates contacts, links them to companies, and associates with appropriate deals No commands, no syntax, no training needed. Forward any sales email and watch AI extract everything automatically.
What email providers do you support?
All major providers: • Gmail (full integration) • Outlook (full integration) • Apple Mail (forwarding) • Any IMAP/POP email (forwarding) Email deliverability optimization included - we integrate with Postmark for professional sending, include sender verification, and provide DNS setup guidance.
Can we customize our sales pipeline?
Fully customizable pipelines and pipeline stages with automated triggers: • Create custom pipelines to match your process • Define custom stages that match your process • Set automated email triggers when deals move stages
How do follow-up sequences work?
Intelligent automation that feels personal: • Set up email sequences with waiting times and follow up emails • Personalized templates with merge field • Manage your email sequences in one place • Assign sequences to bulk contacts

Security & Data Management

How secure is our data?
Enterprise-grade security architecture: • Multi-tenant workspaces: Complete data separation between companies • Banking-level encryption: 256-bit encryption for sensitive data • Daily automated backups: Your data is always protected • Access controls: User permissions and role-based access • Compliance ready: Built for GDPR, CCPA requirements Your data stays yours. We never access, share, or use your customer data. Each workspace is completely isolated.
What about data privacy regulations?
Compliance-first architecture: • GDPR compliant data processing • CCPA privacy rights support • Data export tools for transparency • Right to deletion mechanisms Built-in privacy controls let you manage customer consent, data retention, and deletion requests without technical complexity.
Can we export our data?
Complete data portability: • Export all contacts, deals, and activities • Standard CSV/Excel formats • No lock-in - leave anytime with your data

Pricing & Business

How does pricing work?
Transparent per-user subscription: • Monthly or annual billing options • No hidden fees or surprise charges • Scale up or down as needed • Free trial available - test with your real emails and deals before committing.
What's included in every plan?
Core automation features: • Unlimited email-to-deal conversions • Pipeline management and analytics • Email deliverability optimization • Standard integrations and support
What if we need to cancel?
No long-term contracts. Cancel anytime with: • Immediate billing cessation • Full data export assistance • No cancellation fees

Ready to join our mission?

Experience the future of CRM with a team that truly cares about making your sales process effortless.

Start Your Journey

Still have questions?

Questions? Email us directly - we'll try to get back to you as soon as possible!

info@lyara.io
FAQ - Lyara CRM